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Apr
12
Forsinkelser i Norge - Postnord og Korona utbrudd
Posted by Trond JC on 12 April 2021 05:00 AM
Alt gods fra batch 873 er sendt til distribusjon i Norge og Sverige.

Postnord har hentet godset men ikke behandlet det før du ser en sporing "inn på terminal". Postord har etterslep etter Påsken og i tillegg har de Korona utbrudd på flere av sine terminaler.

Postnord jobber for fullt med å ta igjen etterslep men de har redusert mannskap ved flere terminaler, vi kan bare vente på at de kommer i kapp med godset som bygger seg opp på deres terminaler.

Vi beklager denne forsinkelse men det er helt ute av vår kontroll.

OPPDATERING 13 April kl 1800: Pakker fra AIR 873 begynner endelig å rutes og er på vei til kunder.
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Mar
16
Delaware, Freight status and Covid-19
Posted by Trond JC on 16 March 2020 08:03 AM

We have moved to NEWARK DELAWARE, your US address is now in Delaware.

Our Warehouse in Newark Delaware is OPEN the warehouse in LINDEN NJ is out of operations please update all your sellers.

We opened 1 May, your new address is available online at your JetCarrier account. Please update your sellers and ship only to your new Delaware address and start saving 6.65% Sales Tax. 

If you send goods to Linden you risk that the goods will be lost.

FREIGHT STATUS

We are working on securing airfreight and will update status as soon as we have more information from USA. We continue operations as normal and all incoming goods is registered and prepared for air or sea. Freight of goods is not restricted but we do expect delays. 

Batch information and current status is updated JetCarrier.com and on Facebook pages.


CORONAVIRUS AND EXCEPTION RULES

To minimise the risk for our employees and customers we have reduced hours for picking up parcels at warehouse in Halden ("hentekunder"), and that all customer support must be carried out per phone or through our help desk. 

It is not possible to visit our employees in their offices and all inquiries should go via the bell at the reception. The authorities recommend that everyone keep 2 meter distance.



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Sep
14
Welcome to our Helpdesk
Posted by Trond JC. on 14 September 2019 02:37 PM
Please add support@jetcarrier.net to your address book or contact list to ensure you receive our email.


Before contacting us you may find your answers here:

If you do not find the answer to your question(s) please Contact Us.


Your JetCarrier.com shipping account login is here.



Magnum NO AS, Norway. * FreightWay AB, Sweden, Finland, Denmark and EU operations. * JetCarrier Inc, Newark DE USA


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