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Mar
16
Status, Freight delays and our measures regarding Corona virus.
Posted by Trond JC on 16 March 2020 08:03 AM
FREIGHT STATUS

3 April 2020:
Batch 818, 819 & 820 have been distributed in Nordic countries.  We are working on securing airfreight and will update status as soon as we have more information from USA.  Batch 821 is expected mid easter week.

We continue operations as normal and all incoming goods is registered and prepared for air or sea. Freight of goods is not restricted but we do expect delays. 
 

CORONAVIRUS AND EXCEPTION RULES

To minimise the risk for our employees and customers we have reduced hours for picking up parcels at warehouse in Halden ("hentekunder"), and that all customer support must be carried out per phone or through our help desk. 

It is not possible to visit our employees in their offices and all inquiries should go via the bell at the reception. The authorities recommend that everyone keep at least 1 meter distance.


PRICE INCREASE

21 March 2020: Due to shortage of airfreight the cost has increased dramatically, from batch 820 we will temporarily charge an additional $2.10 pr kilo chargeable weight. SEA rate is unchanged until further notice.

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Sep
14
Welcome to our Helpdesk
Posted by Trond JC. on 14 September 2019 02:37 PM
Hello,

before contacting us you may find your answers here:

If you do not find the answer to your question(s) please Contact Us

Go to your JetCarrier.com shipping account

Magnum NO AS, Norway. * FreightWay AB, Sweden, Finland, Denmark and EU operations. * JetCarrier Inc, New Jersey USA


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