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Mar 16 |
We have moved to Delaware, Freight status and measures regarding Corona virus.
Posted by Trond JC on 16 March 2020 08:03 AM |
WE HAVE MOVED TO DELAWARE
Our Warehouse in Delaware is OPEN. We opened 1 May, your new address is available online at your JetCarrier account. Please update your sellers and ship only to your new Delaware address and start saving 6.65% Sales Tax asap!As of June 1, 2020, we previously announced a $ 10 per package charge for goods arriving at our old address in Linden, New Jersey. This is billed to cover our costs with extra transport. As of July 1, 2020, we do not schedule pickup and forwarding from Linden to Delaware. If you send goods to Linden after 1 July, you risk that the goods will remain long before we can retrieve it, actual costs with collection will be invoiced further and we cannot take responsibility for incoming goods. FREIGHT STATUSWe are working on securing airfreight and will update status as soon as we have more information from USA. We continue operations as normal and all incoming goods is registered and prepared for air or sea. Freight of goods is not restricted but we do expect delays.Batch information and current status is updated on Jetcarrier.com CORONAVIRUS AND EXCEPTION RULESTo minimise the risk for our employees and customers we have reduced hours for picking up parcels at warehouse in Halden ("hentekunder"), and that all customer support must be carried out per phone or through our help desk.It is not possible to visit our employees in their offices and all inquiries should go via the bell at the reception. The authorities recommend that everyone keep 2 meter distance. Read more » | |
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Sep 14 |
Welcome to our Helpdesk
Posted by Trond JC. on 14 September 2019 02:37 PM |
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Please add support@jetcarrier.net to your address book or contact list to ensure you receive our email. Before contacting us you may find your answers here:
If you do not find the answer to your question(s) please Contact Us.
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